Everything people actually ask us.

MTN, Telecel and AirtelTigo. You choose the network first, then the bundle, then the number receiving the data.

The order goes to the network automatically as soon as your payment clears, so nobody has to process it by hand. How long the network takes varies by network and by time of day, and the order stays visible with its status until it completes. You can follow it with your DataYego reference.

Yes. Enter their number as the recipient. You can buy for family, friends or customers — the data goes to the number you enter, not to your own line.

No. You can check out as a guest and pay by Mobile Money or card. You will get a DataYego reference to track the order. Creating an account adds the wallet, saved details and full order history.

Yes. Create the order, then share the DataYego reference with another DataYego user and they can pay it for you. The recipient number and bundle are locked when the order is created, so payment cannot change what was ordered.

From your DataYego wallet balance, or directly by Mobile Money or card through Paystack. Guests pay by Mobile Money or card.

A balance you top up once and spend across many orders. It makes buying faster — no re-entering payment details every time — and every credit and debit appears in your wallet statement.

Payments are processed by Paystack, and DataYego confirms every payment directly with Paystack's servers before an order moves. Your wallet balance can only be changed by our server, never from the browser or app. DataYego never sees or stores your card details or Mobile Money PIN.

Every order gets a DataYego reference beginning with YG-. Enter it on the Track Order page to see payment and delivery status. If you have an account, all your orders are listed under Orders.

Open the order and check its status first — some networks confirm a little later than others. If it still has not arrived, contact support with your DataYego reference and the team will trace it with the network.

If an order fails and the data is never delivered, contact support with your reference and the team will resolve it. Our full refund terms are on the Refunds page.

Contact support immediately with your DataYego reference. Once a bundle has been delivered to a number by the network it cannot be reversed, so reach out as fast as possible.

Choose Create account, enter your email and a password, and confirm your email address. You can then add your name and phone number in your account settings.

The assistant answers most questions at any hour. For anything account-specific — a stuck order, a payment question, a dispute — contact the team on WhatsApp or by email with your DataYego reference.

Never share your password, one-time code, card details or Mobile Money PIN with anyone — including anyone claiming to be from DataYego. Our team and the AI assistant will never ask you for them.