Help
Help, at any hour.
The assistant settles most things on the spot — a pending order, a wallet top-up that has not shown up, a shared payment link, a YG- reference you want traced. When it needs a human, WhatsApp and email reach the DataYego team directly.
DataYego AI
Always availableIt knows how buying, paying, tracking and refunds work on DataYego. Ask in plain English — no ticket, no queue, no waiting for morning. To confirm a specific payment or delivery, check Track Order or message the team.
Chat with DataYego AIWhat people ask it
- Why an order still says pending
- Sending a payment link to someone else
- Topping up the wallet with Mobile Money
- Finding an order from its YG- reference
When it needs a person
Send the YG- reference and the recipient number in your first message — it saves a round trip.
Nobody at DataYego will ask for your PIN
Never send your password, one-time code, card details or Mobile Money PIN to the AI assistant or a support agent. Your order reference and the recipient number are all anyone here needs.